Home > Shipping and returns
1.Fast ship from USA local warehouse

Simply look for the logo to enjoy free shipping on selected items throughout the store. If the items in your order which qualify for 'Free Shipping' , your order ships FREE!

The following product ship from our United States warehouse,we offer two ship method

1.USPS standard, expected 4-6 business days arrive. Could trace at www.usps.com

2.USPS Priority Mail,expect 2-3 business days arrive. Could trace at www.usps.com

3.FedEx 2Day® ,expected 2-3 business days arrive.could trace at www.fedex.com
Notice:FedEx 2Day® can't ship to Alaska Hawaii Puerto Rico PO Box address.

Our United States warehouse product list

Yunnan Baiyao Power
1 bottle Yunnan Baiyao Power 4g/bottle
1 box Yunnan Baiyao Powder 4g/bottle 6 bottle/box
Yunnan Baiyao Capsules
1 box Yunnan Baiyao Capsules
5 boxes Yunnan Baiyao Capsules
10 boxes Yunnan Baiyao Capsules

2. Ship from China via ePacket

China Post ePacket
Shipping MethodCountry & AreaTracking websiteTracking websiteTracking website
China Post ePacketUnited Stateswww.ems.com.cnwww.usps.comwww.17track.net
China Post ePacketUnited Kingdomwww.ems.com.cnwww.royalmail.comwww.17track.net
China Post ePacketCanadawww.ems.com.cnwww.canadapost.cawww.17track.net
China Post ePacketAustraliawww.ems.com.cnauspost.com.auwww.17track.net
China Post ePacketFrancewww.ems.com.cnwww.laposte.frwww.17track.net
Russiawww.ems.com.cnwww.russianpost.ruwww.17track.net
Singapore Post Registered Air Mailother country & areaen.4px.comwww.singpost.com/www.17track.net
EMSall country & areawww.ems.com.cnwww.17track.net
Reminder:
If we ship parcel via Singapore Post Registered Air Mail ,parcel will first process by our 4px express company,you could use tracking number trace at en.4px.com .tracking information need several days later show on post website.

Returns Policy

We attempt to describe our products completely and truthfully. If you are unhappy with your purchase or it is not what you expected, contact us within 14 days of receipt of your item. No refund or exchange will be made after this time.All returns must be received within 14 days of contact.

  • All returned products must be unopened, unused, seal intact and without damage.Packages that have been opened or partially used cannot be returned.

  • All original shipping charges and return shipping charges are non-refundable. FREE SHIPPING does not mean there are no shipping charges incurred by us. If a product is returned per our Return Policy, these normal shipping charges will be deducted if the item is returned through no fault of ours.

  • All returned goods are subject to inspection prior to giving credit.

  • Returns are processed within 5-7 business days of receipt. Refunds are made to your Paypal account or other payment method used to place the order.

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.