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Return to Help Index| International Shipping | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| Shipping | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 logo to enjoy free shipping on selected items throughout the store. If the items in your order which qualify for 'www.tiensproduct.com ship from China and USA warehouse. We ships worldwide to nearly every country across the globe, covering North and South America,Europe, Asia, Oceania. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely. Fast Ship From USA warehouse www.tiensproduct.com offer standard shipping method and expedited shipping method. 1.Standard Shipping Method  Estimated Delivery Time : 5-10 business days (exclude weekdays and holidays) www.tiensproduct.com process order within 3 business days, after we ship items we will email you shipping method and tracking number. Note: 1.tiensproduct.com only ship to your PayPal address. 2.We need your phone number. 3.In some cases, there will be VAT or other taxes, customs duties or fees levied by your destination country. Additional charges for taxes or customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs and taxation policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. 4.Ship to Brazil need longer time,usually 40-60 days. Shipping Fee Shipping fee depend on ship method,destination,parcel weight.Auto calculate when your order checkout. If we ship parcel via Singapore Post Registered Air Mail ,parcel will first process by our 4px express company,you could use tracking number trace at en.4px.com .tracking information need several days later show on post website. |
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| Do you ship to my country? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| What are my payment choices? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| When will my order ship and what are my shipping charges? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| What is the return policy? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Please see our Terms & Conditions for complete details regarding our return policy. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||